BUSI 2301 Lecture : CHAPTER 6.docx
5 Mar 2014
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Document Summary
Chapter 6: process design and facility layout: process selection and system design. Refers to how production of goods and services is to occur. Process types: job shop: low vol, hi var, small runs, batch: mid vol, mid var, less flex eqpt, repetitive: semi continuous, slight flex eqpt, low skill, continuous: hi vol, hi stdrztn, hi fc, automation. Identifying the activities, resources, and control needed in the production process: define the prod process, conceptual design, embodiment design (prototype, detailed design. Services are especially vulnerable to quality and delivery problems b/c the customer is present during service delivery and there is little time to fix any problems then: layout design. They require substantial investments of money and effort. They have a significant impact on the cost and efficiency of operations. Basic layout types: product layout, process layout, fixed position, combination. Other layout types: warehouse and storage layouts, retail layouts, office layouts, design product layouts: line balancing.
