COMM 226 Lecture Notes - Lecture 3: Business Process, Business Process Model And Notation

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Module 3: business processes, information systems, and information. Business process: is a sequence of activities for accomplishing a function. For example, your university has business processes to: add a class to the business curriculum, add a new section to a class schedule, etc. Activity is a task within a business process. Business processes also involve resources, such as people, computers, and data and document collections. Business process model and notation (bpmn) standard: one of the techniques for documenting business processes. We use this one because it is a global standard and is popular in the industry. Activities are in rectangles with rounded corners. Solid arrow shows the flow of the action. Dotted arrow shows that the flow of the data. Repository: collection of something, usually a collection of records. Processes can be copied and reused; they are scalable. Risks from errors and mistakes are reduced: if every employee follows the same process, the chances of committing an error reduce.

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