BUSI 1250 Lecture Notes - Lecture 6: Performance Appraisal, Career Development, No Surprises
Document Summary
All activities related to enhancing employee motivation, performance, productivity and effectiveness. Builds on: continuous employee feedback, performance appraisal; and, discipline when necessary. Supervisor or anyone giving feedback must see the work and its results . Requirements: timely, relevant to the work, honestly delivered. Definition: a periodic examination of an employee"s performance and often their developmental plans. Reasons to do it: summative: examine past performance, formative: to help develop capability to improve future performance. Can you build talent or only aim it in the right direction: this is not about fault finding instead should be about setting the stage for success . Regular feedback works so much better and no surprises!: separate this completely from any discipline issues. The performance appraisal process five steps: define performance expectations and standards, provide ongoing coaching and feedback, performance appraisal and evaluation discussion, determine performance rewards / consequences, career development discussion. Job descriptions are the starting point for identifying the key components of a job.
