COMMERCE 1BA3 Lecture Notes - Lecture 6: Job Satisfaction, Organizational Commitment, Customer Satisfaction
4 Mar 2017
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Document Summary
Fri. jan 27 is the practice assignment for ob. 1 is on introductory material: roles according to mintzberg, trends, etc. The assignments are mostly based on the powerpoint. Importance is how you spend your time, it is value driven. Understanding the three tests of time (necessity, appropriateness, efficiency) Energy cycle; plotting high thinking tasks according to high energy points. Broad tendency to prefer certain states of affairs over others (your natural s + t. Enduring beliefs about what"s most important in the world. A number of values that exists, and they differ depending on the person. The values determine your fit with certain jobs, occupations and organizations. The extent to which unequal distribution of power is accepted. Minimum power distance means there is minimum inequality. The extent to which people are uncomfortable with uncertain and ambiguous circumstances. A strong uncertainty avoidance means they like rule avoidance. Weak uncertainty avoidance has a lot of risk taking and thinking outside the boss.
