COMMERCE 1BA3 Lecture Notes - Lecture 4: Genetic Predisposition, Job Satisfaction, Conscientiousness
Document Summary
Broad tendency to prefer certain states of affairs over others: learnt through the reinforcement process. Traditionalists: respectful of authority, high work ethic. Generation x: cynical, confident and pragmatic. Millennials (generation y: confident and social, demanding of feedback and unfocused. How much work is perceived to be central to life. Japan most masculine culture: us most individualistic culture. Power distance: the extent unequal distribution of power is accepted by society. Uncertainty avoidance: the extent people are uncomfortable with uncertain situations. Basic questions are the same but answers are different: leading in different countries is different. Ob theories originate from different parts of the world: different management techniques. Appreciate cross cultural differences to manage effectively: to understand needs and tastes of customers. A function of what we think and feel: the product of belief and value, beliefs + values = attitude behaviour. Collection of attitudes people have about their jobs: facet satisfaction aspect of job, overall satisfaction overall job.