COMMERCE 1BA3 Lecture Notes - Lecture 4: Work Motivation, Motivation, Expectancy Theory
25 May 2016
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Document Summary
The extent to which persistent effort is directed toward a goal. Intrinsic stems from the direct relationship between worker and task. Extrinsic stems from the work environment external to the task. Both types are important and usually are compatible. Performance the extent to which an organizational member contributes to achieving the organization"s objectives. Emotional intelligence the ability to understand and manage one"s own and other"s feelings and emotions. Predicts job performance more than personality and general cognitive ability. More important for employees with lower levels of cognitive ability and less for employees with high levels of cognitive ability. Need theories what motivates workers (needs and conditions) 3-level hierarchical need theory that allows for movement up and down the hierarchy existence needs material substances (pay, safe working conditions) Relatedness needs social interaction, exchange of thoughts and feelings. Growth needs full utilization and development of skills, abilities, and creativity. No assumption of a rigid hierarchy of needs.
