COMMERCE 1BA3 Lecture Notes - Lecture 8: Job Performance, Subculture, Organizational Culture

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Chapter 8: social influence, socialization and organizational culture. Relying on others to provide information: how to think, appear, feel and act. Relying on others to provide rewards and punishment: how individual members think and act, approval of group. Interpreting information from others to develop expectations: about appropriate behaviors. Desire to acquire rewards or avoid punishment: does(cid:374)"t su(cid:271)s(cid:272)(cid:396)i(cid:271)e to (cid:271)eliefs that u(cid:374)de(cid:396)lie the (cid:374)o(cid:396)(cid:373, shaped by effect dependence (external forces) Imitation of established members: both information and effect dependence. Acceptance of beliefs that underlie the norm: metamorphosis is complete, shaped by internal forces. Learning behaviors necessary to function in a group: task knowledge and skills required for the job, role appropriate behaviors and expectations, work group norms and values, organization language, politics and culture. Person-job fit: match between skills and requirements of a job. Person-organization fit: match between individuals values and organizations values. Organizational identification: defining yourself in terms of the organization.

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