COMMERCE 2BC3 Lecture Notes - Lecture 10: Costco, Dan Ariely, Distracted Driving
19 Oct 2020
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"the process of defining how work will be performed and the tasks that will be required in a given job: how can you chop work into chunks to get things done effectively by individuals. Make sure it"s feasible to do: to do this effectively you must know, the job, how this job fits in a work unit and its flow process, how its inputs, outputs, and activities flow through the organization. Job crafting: tend to involve lower level jobs, people in these jobs reframe how they think about their work, and do things outside of their official responsibility to enrich their jobs. Louis vuitton: used to have an "assembly line" type of structure, one person cuts leather, then someone stitches, then someone attaches handle, etc. Shifted to a team-based manufacturing structure: cross-trained individuals to do multiple roles, production time dropped from 8 days to 1 day.
