GMS 401 Lecture Notes - Lecture 5: Cash Flow, Flowchart, Material-Handling Equipment

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Chapter 5: process strategy and sustainability (60 115) Four process strategies: process (transformation) strategy: an organizations approach to transforming resources into goods and services. Objective is to build a production process that meets customer requirements and customer specifications with costs and other managerial constraints. Good or service uses one of the 4 processes: process focus: a production facility organized around processes to facilitate low volume, high variety production. Machines, prints, hospitals, restaurants, etc: repetitive focus: a product oriented production process that uses modules. ( modules: parts or (cid:272)o(cid:373)po(cid:374)e(cid:374)ts of a p(cid:396)odu(cid:272)t p(cid:396)e(cid:448)iousl(cid:455) p(cid:396)epa(cid:396)ed, ofte(cid:374) i(cid:374) a (cid:272)o(cid:374)ti(cid:374)uous p(cid:396)o(cid:272)ess. ) Automobiles, household appliances, fast- food firms, etc: product focus: a facility organized around products; a product oriented, high volume low variety process. Aka, continuous processes because they are very long continuous runs. High fixed costs , but low variable costs reward high facility utilization: mass customization: rapid low cost production that caters to constantly changing unique customer desires.

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