GMS 401 Lecture Notes - Lecture 4: High Tech, Job Shop, Operations Management
14 Apr 2016
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Document Summary
Process selection: deciding on the way production of goods or services will be organized. Major implications: capacity planning, layout of facilities, equipment, design of work systems. Decide whether to make a part of product in-house or to buy it from another company. Much depends on: available capacity, expertise, quality consideration, the nature of demand, technology secrecy, cost. Process design determining the form and function of how goods or services are produced: variety how much, flexibility what degree, volume expected output. Repetitive/assembly line high volumes of standardized goods or services. Some processes have elements of other process types. Focused factory = specialized in a high quantity, standardized product. Mass customization = producing high quantity and high variety efficiently: e. g. Non-routine, often one of a kind operation. Service examples: crisis management (columbine shootings, hurricane recovery) Low volume high variety of goods and services. Mnfg example: tool & die shop, custom car painting.
