ITM 100 Lecture Notes - Lecture 2: Telepresence, Chief Information Officer, Decision Support System

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Bob Hudyma

Document Summary

Business intelligence applications and technologies to help users make better business decisions. Chief information officer (cio) senior manager in charge of the information systems function in a firm. Chief knowledge officer (cko) senior executive in charge of an organization"s knowledge management program. Chief privacy officer (cpo) person responsible for ensuring a company complies with existing data privacy laws. Chief security officer (cso) head of a formal security function for an organization and responsible for enforcing a firm"s security policy. Collaboration working with others to achieve a shared and explicit goals. Customer relationship management systems information systems that track all the ways in which a company interacts with its customers and analyze these interactions to optimize revenue, profitability, customer satisfaction and customer retention. Cyberlocker online file-sharing service that allows users to upload files to a secure online storage site from which the files can be synchronized and shared with others.