ITM 102 Lecture Notes - Lecture 1: Enterprise Portal, Absenteeism, Rational Unified Process

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Ozgur Turetken

Document Summary

Information technology (it) is the acquisition, processing, storage, and dissemination of vocal, pictorial, textual, & numerical info by microelectronics-based combination of computing and telecommunications. Information is data converted into a meaningful and useful context: data is raw facts that describe the characteristic of an event, knowledge is information that can be enacted upon (actionable information) Is is used to convert data into information and information into knowledge. Information-functional culture: employees use information as a means of exercising influence or power over others. Information-sharing culture: employees across departments trust each other to use information to improve performance. Information-inquiring culture: employees across departments search for information to understand the future and align themselves with current trends. Internet backbone is a high-speed data line connecting major computer systems. Imap internet message access protocol; smtp is smart mail transfer protocol: tcp/ip (transmission control protocol/internet protocol), every computer on the internet is identified by an ip address, ex: 141.