ITM 102 Lecture Notes - Lecture 1: Smart Card, Phishing, Web Services Description Language

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Immanuel kant"s categorical imperative: if an action is not right for everyone to take, then it is not right for anyone: descartes" rule of change: if an action cannot be taken repeatedly, then it is not right to be taken at any time concerned, utilitarian principle: take the action that achieves the greatest value for all concerned, risk aversion principle: take the action that produces the least harm or incurs the least cost to all, ethical no free lunch rule: assume that all tangible and intangible objects are owned by someone else, unless there is a specific declaration otherwise. Total cost of ownership of technology assets: tco model: used to analyze direct and indirect costs of systems, hardware, software account for only about 20% of tco, other costs include: installation, training, support, maintenance, infrastructure, tco can be reduced through greater centralization and standardization of hardware and downtime, space and energy software resources.