ITM 410 Lecture Notes - Lecture 2: Carpool, Dell, Tim Hortons
5 Nov 2018
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Process is a sequence of steps to receive an outcome. 3- a recipe is a descriptive model, it tells u step by step like a road map tells you how to get from a to b. When someone comes in to order food, they need to know how to cook the food how to serve someone, whthere you put it on paper or not its a series of events to takes place. 2-be very specific as to where it starts and where it ernds. 3- whos in the process doign the work. 4-how detailed do you need to be (tim hortons, customer walkks in tell cahser tell total pay, get receipt persn make food/drink, call customer customer gets order, customer leaves or stays) You could make that super descriptive by saying how many steps it takes how long the wait is. 5-see steps then see where they can improve.
