MHR 505 Lecture Notes - Lecture 13: Hierarchical Organization, Organizational Learning, Railways Act 1921

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Organization structure division of labor as well as the patterns of coordination, communication, workflow and formal power that direct organizational activities. Refers to the subdivision of work into separate jobs assigned to different ppl. Subdivided work leads to job specialization b/c jobs now include narrow subset of tasks. Companies get larger, horizontal division of labor is accompanies by vertical division of labor. Organizations ability to divide work among ppl depends on how well those ppl can coordinate with each other. Coordination becomes expensive and difficult as the division of labor increases. Processes includes information on mutual tasks as well as forming common metal models so that employees synchronize work activities using the same mental road map. Informal communication is vital in non-routine and ambiguous situation b/c employees need to exchange a large volume of info through face-to-face communication and other media-rich channels. Media help enrich this coordination for large companies , also by keeping production site small.

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