MHR 523 Lecture Notes - Lecture 1: Yer, Functional Illiteracy, Human Resource Management
22 Feb 2017
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Document Summary
Human resources management (hrm): the management of people in an organization to drive the successful organizational performance and achievement of organization"s strategic goals. Human capital: the knowledge, education, training, skills and expertise of an organization"s workforce. Hawthorne studies: the way you treat employees actually matter . Experiments added varying breaks to work day. Employees showed most improvement when all changes were taken away. Phase 2 (1930s-1950s) union liaison, compliance with new laws; orientation performance appraisal, employee relations. Phase 3 (1960s-1980s) human resources management, outsourcing of many administrative functions, emphasis on contribution and proactive management of people. Phase 4 (1990s-present) every line manager must possess basic hr skills; help achieve strategic objectives; new roles: activist, change steward, talent manager/organizational designer, operational executor and business ally. Strategy: the formulation of organizational missions, goals, objectives and action plans for achievement that explicitly recognize the competition and the impact of outside environmental forces. Increasing workforce diversity: visible and ethnic minorities, women,
