MHR 523 Lecture Notes - Lecture 6: Job Performance, Pilot Experiment, Virtual Reality
7 Mar 2017
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Document Summary
Socialization: on going process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behavior that are expected by the organization. Reality shock: what a new employee expects from his/her new job and realities of it. Personalize learning: meaningful material, maximize similarity of training to the job, motivate trainees. Starts with a concern: itch or pressure point, something that causes mangers to notice it. Task analysis (new employees): break down job into task and skills. Determine where each task and skill is best learned. Performance analysis (current employees): verify any performance deficiencies and determine whether they are best resolved through training or other means. Determine if training and development is necessary. Ensure that training materials support learning objectives. Ensure the quality and effectiveness of program elements. Pilot study or run through using representative audience. Roll out or schedule delivery by professional trainers. Train the trainer workshops may be needed.
