MHR 523 Lecture Notes - Lecture 6: Goal Setting, Pilot Experiment, Instructional Design
10 Apr 2017
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Lecture 06 — Orientation and Training
Become a Learning Organization
-Learning Organization — An organization skilled at creating, acquiring, and transferring
knowledge and at modifying its behaviour to reflect new knowledge and insights
-Orientation — A long term, continuous socialization process where the employee and
employer expectations or obligations are concerned
-Training — Short term where you help the recipient gain the required skills or knowledge to
perform the job at adequate levels
-Employee Onboarding — Procedure for providing new employees with basic background
information about the firm, the job, etc
Purpose of Onboarding
-Part of ongoing socialization process
-Helps reduce first day hitters and reality shock
-Foundation for ongoing performance management
-Improved productivity
-Improved retention levels and reduced recruitment costs
Onboarding and Orientation of New Employees
-Socialization is the ongoing process of instilling in all employees the prevailing attitudes,
standards, values, and patterns of behaviour that are expected by the organization
-Orientation helps to clarify the organizations expectations of an employee regarding their job
-Therefore helping to reduce the new employee’s first day jitters and reality shocks (Also
called cognitive dissonance)
-Cognitive Dissonance — The discrepancy between what the new employee expected from
their job and its realities
Content of Orientation Program
-Internal publications (Handbooks, newsletters, company history, etc)
-Facility tour and staff introductions
-Job related documents and explanation of duties and responsibilities
-Expected training to be received
-Performance appraisal criteria
-HR Specialists — Explains corporate information and follows up over time
-Supervisor — Explains nature of the job and introduction of colleagues, etc
-Buddy/Mentor — Assist with day to day items
Executive Integration
-Identify position specifications
-Provide realistic information to candidates
-Assess candidate’s previous success with integration
-Announce hiring with enthusiasm
-Stress importance of listening and demonstrating competency
-Assist new executives with cultural norms and change
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Learning organization an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behaviour to re ect new knowledge and insights. Orientation a long term, continuous socialization process where the employee and employer expectations or obligations are concerned. Training short term where you help the recipient gain the required skills or knowledge to perform the job at adequate levels. Employee onboarding procedure for providing new employees with basic background information about the rm, the job, etc. Helps reduce rst day hitters and reality shock. Improved retention levels and reduced recruitment costs. Socialization is the ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization. Orientation helps to clarify the organizations expectations of an employee regarding their job. Therefore helping to reduce the new employee"s rst day jitters and reality shocks (also called cognitive dissonance)
