COIS 1620 Lecture Notes - Lecture 6: Collaborative Real-Time Editor, Workflow, Whiteboarding

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Lecture 6 chapter 5 enhancing organizational communication and collaboration using social media. With business partners, with customers, with government agencies . Two or more people working together to achieve a common goal. Fluid collection of people: within and outside an organization, from different geographic locations, with the right combination of knowledge, skills, information and authority to solve problems quickly and easily. Requires both synchronous (at the same) time and asynchronous (not coordinated in time) communication and collaboration. Class of software which enables people to work together more effectively. A sophisticated software tool used to help group members solve problems and make decisions through interactive structured processes such as electronic: Internet-based: technology, webcam, speaker, microphone, software (skype, facetime) Low cost, but single person at each site. Advantages: real-time access to information and documents, enterprise search for content from internal sources, collaboration and coordination of business activities (social intranets, employee portals for employee self-service.

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