HROB 2100 Lecture Notes - Lecture 7: Paq, Job Satisfaction, Industrial Engineering
Document Summary
Job analysis: a process by which information about jobs is systematically gathered and organized. Job: a group of related activities/duties for one or more employees. Position: the collection of tasks/responsibilities performed by one person. Steps in job analysis: review relevant background information, select jobs to be analyzed, collect data on job activities, verify/modify data if required, write job descriptions and job specifications, communicate and update information as needed. Organizational structure: the formal relationships among jobs in an organization, should be appropriate given strategic goals. Organizational chart: clarifies chain of command; who reports to whom, does not explain communication patterns, degree of supervision, power, authority, or specific duties. Necessary when there are a number of similar jobs. Job design: the process of systematically organizing work into tasks that are required to perform a specific job: lack of employees, lack of qualified employees, strategic movements, diversification/special workforce. The evolution of jobs and job design: job specialization, work simplification.