PACS202 Lecture Notes - Lecture 6: Desmond Tutu, Short Circuit
Document Summary
It is possible to distinguish two kinds of apologies: A re exive apology is the quick i"m sorry that gets us through the day. It is the sorry when you almost run into someone walking on the path. It builds relationships when minor mishaps have occurred, and it is typically accepted. Often, the response is an i"m sorry that mirrors yours. We will explore these in more detail below, but the main components are as follows: There is an exchange of shame and power. The person giving the apology takes responsibility for their action. And it usually involves restitution, some kind of action to make things right, to undo the harm. Let me walk through each of these in detail: In the moment of harm, there is often a hierarchy created the person causing the harm generally is able to do this due to a differential in power. This person can cause the harm without fear of reprisal.