ADM 1300 Lecture 16: Chapter 16-controlling

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Matthew Archibald

Document Summary

Measures performance and allows company to take action to ensure desired results. Self control-encouraging people to exercise self-discipline in performing job. Bureaucratic control-implement policies and procedures to guide organization. Clan control- influence behaviour through norms and expectations set forth in org. culture. Market control- influence of competition on organization: establish objectives and standard, measure performance results, compare results with objectives, take corrective action. Financial controls-financial ratios: gantt charts-displays the scheduling of tasks required too complete a project, cpm/pert-critical path method and program evaluation and review technique.