ADM 2336 Lecture Notes - Lecture 10: High-Context And Low-Context Cultures
Document Summary
Ob chapters 10 & 11 - class notes. You want communication to have a shared understanding of everything. Try to adapt your communication style accordingly. When you"re an active listener people really like that. Show interest, keep appropriate eye contact (cultural differences, some cultures eye contact is disrespectful) Summarize, paraphrase and explain what you"re saying. Try to be an active listener**** this is your target. Verbal and nonverbal message need to be consistent. Face to face is the richest channel but other ones are also important. 8 getting credit: men confidence and boasting: women asking questions: women apologies: women feedback: men (negative) and women (positive) compliments: women ritual opposition: men managing up and down: indirectness: women. Employee survey: make sure is unknown. Suggestions systems: suggestion boxes, people can call in and ask questions and give feedback on problems, etc. People will be able to do what they are supposed to do: adjourning.
