HSS 2104 Lecture Notes - Lecture 9: Mental Model, Transformational Leadership, Servant Leadership

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2104
• Professor: Tracey O' Sullivan

Document Summary

A frame is a mental model (set of ideas and assumptions) that is carried in your mind to help you understand and negotiate a particular theory. This process is vital because managers within organizations need to develop and carry accurate maps in their heads. Organizations (and assets) can be viewed through different frames or lenses. Depicts a rational world and emphasizes organizational architecture, including goals, structure, technology, specialized roles, coordination, and formal relationships. Designed to t an organization"s environment and technology. Organizations allocate responsibilities (division of labour) by creating rules, policies, procedures, systems, and hierarchies to coordinate diverse activities into a uni ed effort. Problems arise when structure doesn"t line up well with current circumstances. Must attune structure around tasks, technology, and environment. Reorganization/redesign is needed to remedy the mismatch: human resource frame. Treat the organization as a family and focus on interpersonal relationships. Made up of individuals with needs, relationships, feelings, prejudices, skills, and limitations.