PSY 3102 Lecture 5: Lecture 5
30 Dec 2016
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Suggestion list in text: use adult ego state, use i messages, give information vs. judgement (don"t buy in, take rational objective position) Describe: situation, own feeling, focus on providing info about the self, communicating assertive. Thursday, december 29, 2016: state what you want or need. Point out consequences (past and future) to consider, but not as a threat. Not you make me feel but when you, then i feel . Assertive: express your interests with no denial of rights of others, uses i messages. Agressive: express your interests and deny rights of others, judgmental, uses you messages. Behaviour that in uences, guides, controls, or inspires others to take action and to work towards common goals. Background and personality make it easy to assume leadership behaviours. Managers: not necessarily leaders, main role is to organize and control orderly work systems. Leaders: main role is to in uence, control or inspire people.
