Kinesiology 1088A/B Lecture Notes - Group Dynamics, Team Unity, Interpersonal Attraction
Document Summary
Special communication situations: confrontation: face to face discussion between two people in conflict. When used properly it can clear the air . Examine the problem or behaviour and it"s consequences, rather than dictate specific solutions. Empathize put yourself in the other place. Understand clarify facts, ask direct questions, don"t judge. Be tentative proceed gradually: criticism. Use the sandwich approach : a positive statement, future-orientated instruction, a compliment. Be effective in sending and receiving messages. Communication can be used for confrontation and criticism. ** want to be clear in what you are sending and what you are receiving. Group dynamics: used to depict the vitality and changing nature of groups and to identify the field of study that focuses on the behaviour of groups. Next to a family, a sports team may ne the most influential group to which an individual belongs it has an extremely strong socializing impact.