Management and Organizational Studies 1021A/B Lecture Notes - Lecture 5: Speedstep, Central Tendency, Agreeableness

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Hayden Woodley

Document Summary

Training o(cid:396)ga(cid:374)izatio(cid:374)"s pla(cid:374)(cid:374)ed effo(cid:396)ts to help e(cid:373)plo(cid:455)ees a(cid:272)(cid:395)ui(cid:396)e jo(cid:271)-related knowledge, skills, abilities, behaviours, with the goal of applying these on the job: ex) orientation, diversity training **read orientation in textbook. Stages of instructional design (** copy out from textbook) What knowledge, skills and behaviours we need to train. Readiness for training combination of employee characteristics and positive work environment that permit training: employee characteristics: Emotional arousal anxiety, nervousness negatively impacts self efficacy: people with a sense of self efficacy do better in training. In developing training programs, it is important to consider physical fidelity and psychological fidelity: physical fidelity extend to which the training tasks mirror the physical features of the tasks to be performed on the job. Ex) trained using the same cash register that job requires: psychological fidelity extent to which the training tasks develop the same knowledge, skills and abilities that are required to perform the job. Ex) trained through role play to manage conflict.