Management and Organizational Studies 2181A/B Lecture Notes - Lecture 4: Profit Sharing, Presenteeism, Personal Development

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Ellen Choi

Document Summary

Stress- ps(cid:455)chological respo(cid:374)se to de(cid:373)a(cid:374)ds that possess certai(cid:374) stakes for the perso(cid:374), a(cid:374)d e(cid:454)ceed the perso(cid:374)"s capacity or resources. Stressors are the demands that cause people stress. Strains are ve consequences that occur in response to stress. Transactional theory of stress- explains how stressful demands are perceived and appraised, as well as how people respond to perceptions of appraisals. Primary appraisal- evaluation of whether a demand is stressful, and it it is, the implications of the stressor in terms of personal goals and well being. Benign job demand- job demands that are not appraised as being stressful. Hindrance- stress that tend to be appraised has delaying progress towards growth and achievement: often trigger ve emotions. Challenge- stressors tend to be appraised as chances for growth and achievement. Role conflict- conflicting expectations of what someone needs to do in a role. Role ambiguity- lack of direction and information about what needs to be done in a role.