Management and Organizational Studies 2181A/B Lecture Notes - Lecture 2: Workplace Deviance, Problem Solving, Externals

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Personality and learning efficacy, and core self-evaluations and their consequences. Lo2. 1 define personality and describe the dispositional, situational, and interactionist approaches to organizational behaviour. Lo2. 2 discuss the five-factor model of personality, locus of control, self-monitoring, and self- esteem. Lo2. 3 discuss positive and negative affectivity, proactive personality, general self- Lo2. 4 define learning and describe what is learned in organizations. Lo2. 5 explain operant learning theory and differentiate between positive and negative reinforcements, and extinction and punishment, and explain how to use punishment effectively. Lo2. 6 explain when to use immediate versus delayed reinforcement and when to use. Lo2. 7 explain social cognitive theory and discuss observational learning, self-efficacy beliefs, and self-regulation. Lo2. 8 describe the following organizational learning practices: organizational behaviour modification, employee recognition programs, and training and development programs. continuous versus partial reinforcement. The dispositional approach: focuses on individual dispositions and personality. Individuals possess stable traits or characteristics that influence their attitudes and behaviours. Individuals are predisposed to behave in certain ways.

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