Management and Organizational Studies 2181A/B Lecture Notes - Lecture 1: Human Relations Movement, Hawthorne Effect, Absenteeism

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Organizational behaviour: about understanding, explaining, and improving the attitudes and behaviours of individuals and groups in organizations. Ma(cid:374)age(cid:373)e(cid:374)t: frederick taylor, scientific management, optimal and efficient work processes, focus on scientific methods, max weber, bureaucracy, division of labour and specialization, strict chain of command, formal rules and procedures, decision-making at the top of the organization. Human relations movement: recognized that needs, attitudes, and social influences within groups affected behavior, hawthorne studies made clear the limits with the classical approach to management. Co(cid:374)te(cid:373)porary ma(cid:374)age(cid:373)e(cid:374)t theory: value in both the classical and human relations approaches, both the situation and the individual matter, there is no one (cid:862)(cid:271)est(cid:863) prin(cid:272)iple, e. g. , payroll may be managed more bureaucratically than r&d. Does orga(cid:374)izatio(cid:374)al behaviour matter: resource based view. Resource based view rare and inimitable resources help firms maintain a competitive advantage: rare= in short supply, inimitable= incapable of being imitated/copied, resources, financial (ex. Research i(cid:374) orga(cid:374)izatio(cid:374)al behaviour: theories and hypotheses.