Writing 2111F/G Lecture Notes - Lecture 4: Master Sergeant

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Week 4 25 jan 2016: writing informative messages. Letters go outside the organization to business partners and customers. Memos are internal and go to staff, usually top-down or vertical in direction. Email is the typical communication format used for daily correspondence. A complimentary close: (cid:862)si(cid:374)cerely, cheers, yours truly(cid:863) Memos need a subject line, but they are optional in letters. A reference line is necessary 2 lines below the date if you are writing about an invoice # or a job ad #, etc these are sometimes bolded in the body of the opening paragraphs as well. Letterhead from your professional organization is ideal usually provided by your admin. Enclosures or attachments should be referenced so that the recipient knows to look for them. Cc: recipient below your signature / or bc: reference. To maintain a good image of the writer. To (cid:373)ai(cid:374)tai(cid:374) a good i(cid:373)age of the (cid:449)riter"s org. To reduce or eliminate future correspondence on the same subject.

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