BU111 Lecture Notes - Lecture 6: Swot Analysis, Quick Change, Corporate Social Responsibility
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Business 111 september 13 critical success factors & environmental analysis. Pest (political, economic, social and technological factors) given/same within all companies. Industry forces - vary depending on industry you are member of. Models help to show connections between things guides you to think about relationship with factors as a whole. Holistic thinking- sum of parts instead of just the indv parts. Need to connect all highlighted components together with one another. Think about why each component of the critical success factors are important and then how the operate as a whole. Need to meet the customer needs so they will choose your product > competitors. With longer employee commitment less $ spent on training/ long-term employees. Keeps customers & gains a reliable brand name. Customers want value for their $ - what is reasonable and has quality performance for the price. Identifies key variables to consider and connect when making decisions.