HRM 3400 Lecture Notes - Personal Protective Equipment, Safety Culture, Management System
Document Summary
Hrm 3400 winter 2012 anna blake. Lecture 12 health and safety management and motivating safety. Consequences: any directly measureable thing that a person does, including speaking, acting and performing physical functions, events that follow behaviours. Consequences increase or decrease the probability that the behaviours will occur again in the future. Both positive (r+) and negative (r-) reinforcement can increase behaviour. To create conditions that encourages people to collaborate because they want to not because they have to. Three major sub-systems to deal with: the physical, the managerial, the behavioural. Identifying critical at-risk behaviours and the systems that support them. At-risk behaviour: normal human behaviour, people reacting to their environment. Deal with the causes of the at-risk behaviour, not the behaviour: change the environment that leads to the at-risk behaviour. Step 1 plan where and when to make observations and recall what to look for. Step 2 observe worker behaviour for safe and at-risk performance.