HRM 3430 Lecture Notes - Lecture 13: Headcount, Customer Satisfaction, Transaction Time
23 Apr 2017
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Document Summary
Employees of the original organization are often transferred to that provider. Offshoring: outsourcing is done in a foreign country. Hr departments are under increasing pressures to deliver. Outsourcing is also a response to the demand from executives that hr reduce its costs. Outsourcing to providers with international expertise also allows hr departments to harmonize employee packages for a global workforce, while complying with local laws. Hr functions most likely to be outsourced: temporary staffing, payroll, training, recruiting, benefits administration. Recruitment and selection: advertisements, screening of applications, testing, reference checking, preliminary interviews, executive salary negotiations, exit interviews. Training: program delivery, program design and development, training consulting, training needs analysis, program evaluation, strategic planning, administration, training policies. Health and safety: employee assistance programs, wellness programs. Six major reasons organizations outsource: financial savings: Economies of scale from specialized outsourcers who are more efficient. Decreased capital commitments (e. g. less space required, fewer computers, etc. : strategic focus:
