ORGS 1000 Lecture 4: ORGS 1000 Lecture 4

• School: York University
• Department: Organization Studies
• Course: ORGS 1000
• Professor: Marnie Smith

Document Summary

Takeaways: organizational behaviour is a field of study devoted to understanding and explaining the attitudes and behaviours of individuals and groups in organizations. It focuses on why individuals and groups in organizations act the way they do: the two primary outcomes in ob are job performance and commitment (retention). Performance and commitment are directly influenced by several key individual mechanisms. Scientific studies collect and analyze data to test the validity of theoretical relationships, which in turn, can be the basis for further theoretical refinements and sound management practices. Chapter 2 job performance & organizational commitment. Job performance - employee behaviours that contribute, either positively or negatively, to the accomplishment of organizational goals. Those behaviours fit into 3 categories: (positively) Routine task performance involves well-known or habitual responses by employees to predictable task demands for example, a flight attendant inserting a seatbelt buckle.