IBUS-300 Lecture Notes - Lecture 17: Performance Appraisal, Ethnocentrism

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Chapter 17: international human resources management (jess horst) Refers to the activities an organization carries out to utilize its human resources effectively. Activities include: hr strategy, staffing, performance evaluation, management development, compensation, labor relations. Firms need to ensure there is a fit between their human resources practices and strategy. Hrm can help reduce the costs of value creation and add value by better serving customer needs. To carry out a strategy effectively, employees need the right training, an appropriate compensation package, and a good performance appraisal system. Staffing policy: concerned with selecting employees who have the required skills to perform particular jobs, and can be used as a tool for developing and promoting a corporate culture: ethnocentric approach. Fills all key management positions in an international business with parent-country nationals. Drawback: can result in cultural myopia (lack of imagination, foresight, or intellectual insight) Firms that pursue an ethnocentric policy may believe:

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