MGT 500 Lecture Notes - Lecture 2: Extraversion And Introversion, Organizational Citizenship Behavior, Employee Engagement

• School: Ball State University
• Department: Management
• Course: MGT 500
• Professor: Ronda Smith

Document Summary

Attitudes are favorable or unfavorable evaluative statements about objects, people, or events. Oversharers can contribute to teamwork when they share personal stories related to organizational goals, according to a harvard business review article. Discrepancies between attitudes and behavior tend to occur when social pressures to behave in certain ways hold exceptional power, as in most organizations. An individual"s involvement with, satisfaction with, and enthusiasm for the work he or she does is known as employee engagement. Job satisfaction describes a positive feeling about a job, resulting from an evaluation of its characteristics. Positive organizational scholarships study how organizations develop human strengths, foster vitality and resilience, and unlock potential. Some key independent variables in positive ob research are engagement, hope, optimism, and resilience in the face of strain. "voice" is an active and constructive response to dissatisfaction. Job satisfaction leads to employee"s organizational citizenship behavior (ocb).