MGT 500 Lecture Notes - Lecture 84: Unconscious Communication, Shyness, Nonverbal Communication

• School: Ball State University
• Department: Management
• Course: MGT 500
• Professor: Ronda Smith

Document Summary

We incorporate unspoken messages every time we deliver verbal messages to others. Sometimes, nonverbal components in messages can stand by its own as a powerful business communication message. No discussion of communication is complete without considering nonverbal communication. Physical distance between the sender and receiver. Every body movement has meaning and no movement can be accidental or happen subconsciously. We act out our state of being using nonverbal body language. Body language can add onto and complicate verbal communication. People read more about someone else"s attitude and emotions from nonverbal cues they give than words they say. If someone"s nonverbal cues don"t match their verbal message, the cues won"t be believed by the person listening. Cultural norms are normally the thing that determines the proper spacing between people. If someone stands closer to you than you think is appropriate, it could convey aggressiveness or sexual interest.