UGBA 10 Lecture Notes - Lecture 19: Hierarchical Organization, Natural Disaster, Federal Emergency Management Agency

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Organizational Structure and Leadership
March 16
I. How to structure the organization
Organizational structure: how to organize and deploy talent.
“truture is’t aritrary; a opay is strutured to failitate the right types of
behaviors
Creating structures how people interact and how they do their work based on mission,
strategy, competition, size, and stage of maturity
Need match to make it easy to get the results you want and what you want to
accomplish; thus, change structure as needs and conditions change
Example: Successfully run an ice cream company.
o Stores, facility, distribution, hiring/managing people, customers buying from
stores, tracking money
o Be ad Jerry’s: started out of a gas statio i Verot. The proess
becomes more complicated when they expanded exponentially. They had to
keep reinventing themselves as they became more successful.
o Video: measured success through social impact (ie: waste reduction,
recycling). They believe their ethics and philosophy for the largest interest of
the company has made them more profitable. It makes them unique from
competitors.
“truture follos strategy ie: Be ad Jerry’s: Makig ie rea sustainable
distribution/impact message that promotes social change how to sell a business to a
conglomerate that will follow the same ideals)
Structure change reflects leadership change
II. Chain of command
Implies who has authority (and how much power you have) and who has to get approval
from who; tells you who reports to whom
o Graphically depicted as a orgaizatio hart depits ho reports to ho
Power = level of the organization/number of layers (ie: CEO has the most amount of
power; reporting up the chain)
Span of control: rule of thumb is 7 reports +/- 2 (ie: fewer than 5 = too much
management; ore tha 9 = a’t keep trak of people; gain more power = increase
span of control
III. Specialization
Specialization: means how many tasks asked of employees (ie: low specialization = a lot
of tasks); tells you how narrowly you want to focus a perso’s jo
o Start-ups: very little specialization (ie: everyone person has different
responsibilities because there are only a few people)
o Mature companies: highly specialized jobs (ie: every person has a particular
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