COMST 214 Lecture Notes - Lecture 9: Communication

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If everyone works one saturday morning per month, we can catch up on our backlog by the end of the quarter. You don"t mind traveling once or twice a month, do you? . We think the best features of our product are its price and durability. Conducting the interview: opening, greeting/build rapport, self-introduction, shared interests/experiences, basic small talk, orientation, reason for interview, what information is needed/how it will be used, ground rules, length, responsibilities of the interviewer and interviewee. Interviewer: focus conversation, use secondary questions as appropriate. Listen to what is being asked: give clear/detailed answers, correct misunderstandings/check understanding, cover your own agenda, closing and following-up, review/clarify results, establish future actions, pleasantries. In most contexts, post- interview follow-ups are important! Thank the person who took their time to be interviewed or for the opportunity to be interviewed! 6 about how to initiate/conduct this type of interview: employment.

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