COMST 214 Lecture Notes - Lecture 9: Communication
Document Summary
If everyone works one saturday morning per month, we can catch up on our backlog by the end of the quarter. You don"t mind traveling once or twice a month, do you? . We think the best features of our product are its price and durability. Conducting the interview: opening, greeting/build rapport, self-introduction, shared interests/experiences, basic small talk, orientation, reason for interview, what information is needed/how it will be used, ground rules, length, responsibilities of the interviewer and interviewee. Interviewer: focus conversation, use secondary questions as appropriate. Listen to what is being asked: give clear/detailed answers, correct misunderstandings/check understanding, cover your own agenda, closing and following-up, review/clarify results, establish future actions, pleasantries. In most contexts, post- interview follow-ups are important! Thank the person who took their time to be interviewed or for the opportunity to be interviewed! 6 about how to initiate/conduct this type of interview: employment.