HM 316 Lecture Notes - Lecture 3: Stephen Covey
24 Sep 2018
School
Department
Course
Professor
September 20, 2018
Club Management Association of America
Founded by club managers
Mission statement, values, objectives
Ch. 3: Leading Clubs Effectively
Management vs. Leadership:
• Never forget: we manage thing, but we lead people
• Management: the responsibility for and control of assets
• Leadership: getting other people to willingly do the things you want them to do
Definitions and Leadership Types:
• Autocratic – dictatorial leadership, stand around and orders people to do things
• Democratic – leaders ask others their opinions and recommendations, then decide how they’re
going to proceed – gives opportunity to give thoughts because future good will (almost opposite
of autocratic)
• Laissez-Faire: “hands-off”, develop/ empower employees to make decisions when you’re not
around, well trained to handle situations, not checking with manager for everything (within
limits of authority)
• Bureaucratic: bureaucracy: paperwork – rules, policies, and procedures to be followed –
contingency plan for everything – standard procedure for everything/ situation – employees do
less thinking and look up what to do. *consistency*
• Use different leadership styles in different situations – leadership type always depends
Effective leadership: attributes x results = roadmap for improving leaders
“Management works in the system. Leadership works on the system” – Stephen Covey
Demonstrate Leadership Attributes:
• Emanate personal character
• Master competencies
• Set directions
• Build organizational capability
• Mobilize individual commitment
Achieve results: customer results, organization, investor, and employee
Key ingredients of effective leadership:
• Trust
• Knowledge
• Vision
• Inspiration
