COMM 3620 Lecture 12: chapter 12
8 May 2016
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Communication patterns during influence try, try again: keep asking you until you do what they want. Ex: can i borrow your car, and you say no. They keep asking with more force each time: oscillate: make a request, encounter a resistance to request, and then revisit request. influence first, explain later: investigate first, influence later. Lack of possession: person doesn"t have the resources needed to comply. No sorry i don"t have a car sorry. Can neturalize this obstacle is to confirm that the person has what you need before you ask about it. Imposition: complying with the influence attempt would impinge on the person"s prior plans. Ex: ask to borrow your car on sat, but you already have plans to go to target so you don"t wanna change them. Neturalize it by saying you only need the thing for a specific time or place. No incentive: speaker doesnt perceive a reason to comply with influence attempt.
