37:533:301 Lecture Notes - Lecture 2: Scientific Management, Job Design

• School: Rutgers University
• Department: Human Resource Management
• Course: 37:533:301
• Professor: Hadi El Farr

Document Summary

Pooled: -tasks without need for coordination. Job descriptions: describes what is to be done. Mechanistic approach: -grounded in engineering and scientific management. Goal is to create an efficient production machine. Motivational approach: -grounded in psychology and human needs. Goal is to make work enjoyable and internally motivating. Emphasis on meaningfulness, responsibility, and knowledge of results. Consistent with committed expert and free agent hr strategies. Perceptual approach: -grounded in psychology and cognition. Goal is to simplify mental demands and decrease errors. Consistent with loyal soldier and bargain laborer hr strategies. Biological approach: -grounded in biology and physiology. Balances bargain laborer and loyal soldier notions with respect of physical needs. Two key principles of work design: 1. Differentiation- the assignment of similar tasks so that they can specialize in doing things well: integration- the coordination of the efforts of the employees. It helps organizations increase productivity and improve customer satisfaction. Two elements of work design: 1.