BUSN 70 Lecture Notes - Lecture 56: Telecommuting, Equity Theory, Peter Drucker
Document Summary
Theory x = mcgregor"s traditional view of management whereby it is assumed that workers generally dislike work and must be forced to do their jobs. The average person naturally dislikes work and will avoid it when possible. Most workers must be coerced, controlled, directed, or threatened with punishment to get them to work toward the achievement of organizational objectives. The average worker prefers to be directed and to avoid responsibility, has relatively little ambition, and wants security. Theory x style of management focuses on physiological and security needs and virtually ignores the higher needs discussed by maslow. Theory y = mcgregor"s humanistic view of management whereby it is assumed that workers like to work and that under proper conditions employees will seek out responsibility in an attempt to satisfy their social, esteem, and self-actualization needs. Do not use fear as the primary motivator. The expenditure of physical and mental effort in work is as natural as play or rest.