MGMT 101 Lecture Notes - Lecture 23: Absenteeism, Employee Engagement, Reverse Discrimination
Document Summary
Managers need to learn how to manage individual differences so they can influence employees to do their best work. Absenteeism may be a precursor to turnover, when employees leave their jobs. You can reduce this by: base hiring decisions, provide post-hiring support onboarding, focus on enhancing employee engagement, offer employee benefits. Diversity represents all the ways people are unlike and alike the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities and socioeconomic background. They are referred to as the primary dimensions as they are not within our control yet they strongly influence our behaviour: external dimensions of diversity the personal characteristics that people acquire, discard or modify throughout their lives. They are referred to as the secondary dimensions of diversity because we have a greater ability to influence or control them than we do internally: organisational dimensions management status, work content, union affiliation. Age more older people in the workforce.
