B MGT 341 Lecture Notes - Lecture 2: Organizational Behavior, Scientific Method
Organizational behavior
• is an inter-disciplinary field that seeks knowledge of all aspects of behaviors in organizational
settigs y the use of the sietifi ethod; it’s the study of hat people thik, feel, ad do i
and around organizations.
o Individual processes
o Group processes
o Organizational Processes
• OB is based on a contingency perspective, and the best course of action depends on the
interplay of person and environment factors, including:
o Technology
o Tasks
o Structure
o Leader abilities
o Individual skills
The Value of OB to My Job and Career
• OB attempts to overcome limits of using common sense
o Does not settle for traditional options if another solution is better
o Based on systematic science-based approach which makes users more attractive to
potential employers and more effective employees
• Skills most desired by employers are soft skills that can be obtained through the study of OB
Human and Social Capital
Human Capital
• Productive potential of a idiidual’s:
o Knowledge
o Skills
o Experiences
Social Capital
• Productive potential resulting from:
o Relationships
o Trust
o Goodwill
o Cooperative effort
Right vs. Wrong – Ethics and My Performance
Ethics
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Document Summary
Organizational behavior is an inter-disciplinary field that seeks knowledge of all aspects of behaviors in organizational setti(cid:374)gs (cid:271)y the use of the s(cid:272)ie(cid:374)tifi(cid:272) (cid:373)ethod; it"s the study of (cid:449)hat people thi(cid:374)k, feel, a(cid:374)d do i(cid:374) and around organizations. Individual processes: group processes, organizational processes, ob is based on a contingency perspective, and the best course of action depends on the interplay of person and environment factors, including, technology, tasks, structure, leader abilities. Human capital: productive potential of a(cid:374) i(cid:374)di(cid:448)idual"s, knowledge, skills, experiences. Social capital: productive potential resulting from, relationships, trust, goodwill, cooperative effort. Right vs. wrong ethics and my performance. Ethics: moral pri(cid:374)(cid:272)iples that go(cid:448)er(cid:374) a perso(cid:374)"s or group"s (cid:271)eha(cid:448)ior; ethics is concerned with distinguishing between good and evil in the world, between right and wrong human actions, and between virtuous and nonvirtuous characteristics of people. Business ethics: the application of moral rules by a corporation to determine how best to treat its employees, shareholders and customers.