RHM 251 Lecture Notes - Lecture 4: Full-Time Equivalent, Budget Control Act Of 2011

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More than 30% of all sales rev used to meet payroll cost. Understaffing may decrease labor cost in short run, but overtime will increase time/decrease profits. Productivity standard: measure on how work is done: quantity. Quality too high: too much time/increased labor cost. Fixed position: minimum # of people have to have. Variable positions: ones to fluctuate based on business volume/peak times. Develop a staffing guide: determine total labor hours, determine require # of employees, estimate labor expenses on number of hrs scheduled hourly issues to take into consideration include number of guests per rooms, sick calls, rate of turnover. Forecasting business volume: essential for developing accurate labor schedules, forecasting deals with future, uncertainty and unexpected events/ weather, deals with historical data, further out you forecast the less accurate the forecast. Base (1 + 10%) = forecast for january **add 10% Should be approved by appropriate managers before posting.

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