PSYC 361 Lecture Notes - Lecture 6: Multiplicative Function, Hierarchical Database Model, Job Performance
21 Feb 2017
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Document Summary
Performance actual actions of the job or behaviors relevant to organization goals, not the consequence/result of the thing: ex. catching crabs. Effectiveness evaluation of the results of performance: ex. # of crabs caught: often influenced by factors beyond actions of individual. # of crabs caught can be influenced by weather conditions. Efficiency/productivity ratio of effectiveness (output) to cost of achieving that level of effectiveness (input: ex. total # crabs caught per hour, passing grades vs. time put into making slides. Trouble of performance: different for different jobs, campbell"s model attempts to simplify/generalize performance. Campbell"s model hierarchical model of job performance: declarative knowledge (dk) understanding what"s required to perform a task. Knowledge about facts, things, and requirements necessary. Ex. knowing the legal size limit for harvesting male crabs and when to throw back the smaller ones: procedural knowledge and skill (pks) knowing how to perform a job or task. Knowledge/skills needed to actually carry out tasks on a job.
