COM 3003 Lecture 5: COM3402 lecture 5
Document Summary
Com 3402 - class 5 - lecture notes - tuesday, january. Uncertainty - the inability to forecast or explain behaviors. Assumptions people experience uncertainty in interpersonal settings when strangers meet, their primary concern is to reduce uncertainty uncertainty is reduced via communication. The quality and nature of information we share changes over time. It"s possible to predict peoples behavior in a "law like" fashion. Axiom - truisms drawn from past research and common sense. A1 - verbal communication axiom as verbal communication increases, uncertainty decreases verbal communication has negative relationship with uncertainty. A2 - nonverbal communication the more pleasant nonverbal communication increases, uncertainty decreases pleasant nonverbal communication has negative relationship with uncertainty. The more uncertain we are the more we seek out information information seeking has a positive correlation to uncertainty. A4 - intimacy axiom higher levels of uncertainty reduce intimacy low levels of uncertainty increase intimacy.