NURS 3234 Lecture Notes - Lecture 20: Telemedicine, Health Informatics, Radiography
Document Summary
Professional communication, documentation and informatics the basics. Sbar: provides a framework for communication between health care team members regarding a patient"s condition. This approach fosters interprofessional collaboration and patient safety: situation, background, assessment, recommendation. Connecticut hospital association initiative: addressing communication issues that lead to health care errors, communicate clearly, handoff effectively, attention to detail, mentor each other, practice a questioning attitude. For all team members, including housekeeping, doctors, administrators, and you! Receiver of message repeats it back or reads it back read back verified , or rbv : ask clarifying questions . S = say situation (main reason you are calling) B = background (more detailed info, vs, what you have done so far for patient: a = assessment (what you think is going on) R = request (what do you want the person you are calling to do) R = response (how did they respond to you, any orders you received from the md, etc. )
